User
management
Alert™ manages a file of 1
up to 999 operators. An operator can temporarily be put off-duty, with or
without a designated substitute.
Groups and
teams
All operators likely to intervene in order
to deal with a category of alarms constitute an on-call group.Each group
consists of teams. Each team designates an operator or a list of operators to
be called simultaneously or by rotation.
Schedules
Each on-call
group has an associated schedule which defines the team allocation for a group
over the course of one year. The schedule is graphically configurable.
Redundancy
Alert™ supports redundancy of servers. You can have redundant data source (i.e. redundant PcVue) abd redondant Alert Notification servers. One Alert Station is then disabled for calls until the duty station fails. |