WEB POLICY

1. All our goods/services will serve their intended functions.

Terms of Warranty
2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

Prices
3. All our prices are nett. No discounts will be given unless during promotions.

Delivery services
4. Deliveries will be charged according to the prevailing shipment rates.

Payment Processing
5. We only accept Cash, cheque & TT payments.

6. We ensure accuracy in our billing as all our transactions are automatically processed.

Cancellation of Orders
7. We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame.

8. We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders
9. We will telephone or send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds
10. All our goods sold are non-exchangeable and non-refundable.

 The information provided through this service does not offer advice of any kind and nothing contained in the service is intended to constitute professional advice for any means. Advice received via this service should not be relied upon for any decisions and you should consult with an appropriate professional for specific advice tailored to your situation. We assume no responsibility for how you use the information provided through this service.

We make no representations or endorsement about the suitability of products and services or the timeliness or accuracy of the information available through this service for any purpose. We and our suppliers disclaim all warranties and conditions, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, with regard to the products, services and information contained on or made available through this service, including but not limited to the availability of this service, lack of viruses, worms, trojan horses or other code that manifest contaminating or destructive properties, or any failure to provide the service. Although we or our suppliers may update the content on this service from time to time, please note that information changes rapidly. Therefore, some of the information may be out of date and/or may contain inaccuracies or typographical errors.


Links to outside sites
This website provides links to other web sites that are not controlled, maintained or regulated by us, or any organization affiliated with. We are not responsible for the content of those web sites. Use of information obtained from those web sites is voluntary, and reliance on that information should be undertaken only after an independent review of its accuracy. Reference at those web sites to any specific commercial product, process or service by trade name, trademark or otherwise does not constitute or imply endorsement, recommendation or favoring by us.


Selected information extracted from this circulars or this web site may be occasionally (NOT regularly) used in publications, whereby actual quoting of no more than one or two sentences (or paraphrasing) is used, if appropriate reference to the source of the information is acknowledged.

These pages may be freely pointed to from your own personal pages. You should not copy pages to your own Web site. Many of our pages are updated frequently and it is confusing if there are out-of-date copies at other sites. Pages and images on our site MUST NOT be inlined at your site (for example, enclosed in a frame residing on your site). Your pages and the links therein to our site must be designed with this restriction in mind.

Changes to Terms and Conditions in this Agreement
We reserve the right to modify the terms and conditions of this Agreement at any time, and such modifications shall be effective immediately upon either posting of the modified Agreement or by notification to You. You agree to review this Agreement periodically to be aware of such modifications and Your continued access or use of the Service shall be deemed Your conclusive acceptance of the modified Agreement. You agree that these standards for notice of changes are reasonable.

Other product and company names mentioned herein may be trademarks and/or service marks of their respective owners.

Feedback
We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: (65) 6396 9186, Fax: (65) 6296 0943, Email: seasales@arcinfo.com 

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg